Be the Calm in the Storm: Managing Conflict with Confidence and Compassion

For social workers, therapists, faith leaders, and other human services professionals160216 Dark and Light Clouds

Upcoming dates:

Friday, May 4, 2018

Eventbrite - Be the Calm: Managing Conflict with Confidence and Compassion

5 hours (0.5 units) of CEU credit via Western Carolina University included in registration fee for licensed professionals.

1 day, 9:00am to 4:30pm, $149 per person, special rates available for staff of WNC nonprofits and organizations sending three or more people.  E-mail for more information.

Human services professionals encounter conflict on a daily basis, which can create discomfort both personally and professionally.  Effective conflict resolution is grounded in empowerment, self-determination, non-judgment, and social justice.  When conflict is managed effectively, human service providers create opportunities for hope, healing, and stronger relationships.

You will leave this workshop with:

  • An understanding of how your personal approach to conflict influences your professional approach
  • Fresh strategies for identifying the values and interests at the root of conflict
  • More confidence to help clients resolve conflict in their lives
  • Tools for working productively with court-ordered or resistant clients

Please click here for our refund/cancellation policy.



The training provided me concrete, practical applications for facilitating resiliency in relationships.  It helped to broaden my skills foundation in creating mutual understanding that can be applied when working with client systems of all sizes.

-Lucy Lawrence, Professor of Social Work, Warren Wilson College

Buncombe County Location

40 N. French Broad Ave., Suite B
Asheville, NC 28801


fax: 828-232-5140

Henderson County Location

101 South Grove St.
Hendersonville, NC 28792


fax: 828-697-8528

Transylvania County Location

137 North Broad St., Suite 1
Brevard, NC 28712


fax: 828-232-5140


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