Be the Calm in the Storm: Managing Conflict with Confidence and Compassion (for human service professionals)
For social workers, therapists, faith leaders, and other human services professionals
Friday, April 21, 2017
7.5 hours (0.75 units) of CEU credit via Western Carolina University included in registration fee for licensed professionals.
1 day, 8:45am to 5:15pm, $149 per person, special rates available for staff of WNC nonprofits and organizations sending three or more people. E-mail email@example.com for more information.
Human services professionals encounter conflict on a daily basis, which can create discomfort both personally and professionally. Effective conflict resolution is grounded in empowerment, self-determination, non-judgment, and social justice. When conflict is managed effectively, human service providers create opportunities for hope, healing, and stronger relationships.
You will leave this workshop with:
- An understanding of how your personal approach to conflict influences your professional approach
- Fresh strategies for identifying the values and interests at the root of conflict
- More confidence to help clients resolve conflict in their lives
- Tools for working productively with court-ordered or resistant clients
The training provided me concrete, practical applications for facilitating resiliency in relationships. It helped to broaden my skills foundation in creating mutual understanding that can be applied when working with client systems of all sizes.
-Lucy Lawrence, Professor of Social Work, Warren Wilson College