Inclement Weather Policy

The Mediation Center follows the inclement weather decisions of the community college in each county where we have an office.

In short – if the community college in your county is closed for weather, the Mediation Center’s office in that county is closed.

Please note that you should check the community college in the county where your appointment will take place, not where you live, to determine if we are closed.

Buncombe – check AB Tech at
Henderson/ Polk – check the Henderson campus of Blue Ridge Community College at
Transylvania – check the Transylvania campus of Blue Ridge Community College at

  • If the respective community college is closed for day classes, the Mediation Center will be closed until at least Inclement Weather, Snowflake5pm
  • If the community college is closed for evening classes, all Mediation Center services starting at 5pm or later will be cancelled. If you have an appointment that starts before 5pm, but would continue until after 5pm, that appointment will likely be cancelled – but call our office to check.
  • If the community college has a 2 hour delay or opens at 10am due to inclement weather, the Mediation Center’s offices will open at 10am.
  • If the community college closes mid-day due to weather, we will close at the same time.

This policy applies to all client appointments, mediation sessions, supervised visits, child exchanges, training, meetings, etc.  No staff or volunteers will be in the office during inclement weather closures.

Please note that we are unable to change our phone message to reflect closing decisions.  Please check the website and/or Facebook page of the community college in the county where your appointment or meeting is scheduled  for closing information.

Special note for the Family Visitation Program:

If you are traveling from another county, and need to cancel your visit or exchange due to inclement weather, the cancellation will be excused if the  community college in the county where you live is closed due to weather.  Other cancellations will incur a cancellation fee and count toward the maximum allowable cancellations.  Please call and speak to FVP staff if you have a concern.

Buncombe County

40 N. French Broad Ave., Suite B
Asheville, NC 28801


fax: 828-232-5140

Henderson/Polk Counties

103 South Grove St.
Hendersonville, NC 28792


fax: 828-232-5140

Transylvania County

137 North Broad St., Suite 1
Brevard, NC 28712


fax: 828-232-5140