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Safe Exchange

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What is Safe Exchange?

Safe Exchange allows a child to transition between parents without the parents having contact. Parents who use safe exchange generally have a shared custody agreement,  or a non-custodial parent has unsupervised visitation with the child. When there is family conflict or a safety concerns, safe exchange services are a low-stress alternative.

Parents arrive and depart FVP at different times and use different entrances. Some parents exchange their child for a few hours, and others may exchange for the weekend or longer.

Safe Exchange allows a child to transition between parents for a weekend and/or short unsupervised visits (up to 5 hours) without contact between parents.  When there is potential for conflict or safety issues during exchanges, safe-exchange services offer a safe alternative.  Children are not dropped off at the program – staff and volunteers simply move the child from one parent to the other without the parents having contact.

Our primary goal is to ensure the safety of every person who uses our services. Clients are referred via the court system, the Department of Social Services, and family mediation. If both parents are in agreement to use safe exchange services, verbal agreement can also be accepted.


Why use Safe Exchange? 

  • Children can transition between parents without conflict between parents.
  • FVP makes all arrangements for exchange times between the parents, so parents can exchange without having contact.
  • Parents can avoid involving friends or family members since it can be hard to find someone both parents agree is neutral.

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Henderson County Safe Exchange Handbook

Buncombe County Safe Exchange Handbook