Training Cancellation/Refund Policy

Refund/cancellation requests:

  • For cancellation requests made 15 or more days before the training, the registration fee is fully refundable, minus a $15 processing fee.
  • For cancellations requests made 14 to 4 days before the training, the registration fee is refundable, minus a 25% processing fee.
  • No refunds are given for cancellations within 3 days of a training.

Refunds must be requested in writing via e-mail to


While we don’t issue credit for future training, we may be able to transfer your registration to a different training if there is one that fits your needs. Please e-mail to inquire about transferring your registration to another date or event.


Buncombe County

40 N. French Broad Ave., Suite B
Asheville, NC 28801


fax: 828-232-5140

Henderson/Polk Counties

103 South Grove St.
Hendersonville, NC 28792


fax: 828-232-5140

Transylvania County

137 North Broad St., Suite 1
Brevard, NC 28712


fax: 828-232-5140