Conflict Resolution for Managers and Leaders

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Upcoming Dates:

Click here to register for Friday, December 7, 2018
Eventbrite - Conflict Resolution for Managers and Leaders
 

1 day, 9:30am to 4:30pm, $149 per person, special rates available for staff of WNC nonprofits and organizations sending three or more people.  E-mail training@mediatewnc.org for more information.

 

Managers, supervisors and team leaders encounter conflict every day.  Unresolved employee conflict is costly and distracting.   When supervisors feel confident managing conflict, teamwork is more efficient, employee retention is higher, cooperation increases, and  everyone can focus on the work at hand.

Participants will leave this workshop with:

  • An understanding of how personal views and beliefs about conflict might help or hinder their work as a manager
  • Tools to use now to resolve disputes
  • More confidence to act when they encounter conflict
  • Strategies to remain calm when others are angry
  • Practice helping others resolve their own problems to avoid tension and resentment

 

 

 

Buncombe County

40 N. French Broad Ave., Suite B
Asheville, NC 28801

828-251-6089

fax: 828-232-5140
Info@mediatewnc.org

Henderson/Polk Counties

103 South Grove St.
Hendersonville, NC 28792

828-697-7055

fax: 828-232-5140
info@mediatewnc.org

Transylvania County

137 North Broad St., Suite 1
Brevard, NC 28712

1-877-559-5136

fax: 828-232-5140
info@mediatewnc.org