About Mediation

Sometimes people need help to resolve conflicts. The Mediation Center helps individuals, youth, families, and community groups find workable solutions.

Mediation is:

  1. Non-judgmental: Mediators listen as you explain the conflict, ask questions to work on understanding, guide you through a process to help develop solutions, and help you write an agreement that works for everyone involved. They do not give advice, make suggestions, tell you want to do, or decide who is right or wrong.
  2. Confidential: Mediation is confidential except for child abuse, elder abuse, or credible threats of violence.  The mediators will not give information shared in the process to anyone outside the process.
  3. Voluntary: It’s always your decision to come to mediation.  Once you get here, it’s your choice to stay.  Any decisions you make are up to you, and the mediators will not push you to reach an agreement.

Participants of a Mediation Session.

Mediators may be trained community volunteers or professional staff members. If you are interested in becoming a volunteer mediator, please click here.

There is no fee for community mediation services. Services to organizations and businesses sometimes incur a fee.  Call us at (828) 251-6089 x219 to talk about it.

You can say what you want and decide for yourself how to handle your problem.

Community and Family Mediation

Youth Mediation

Medicaid Mediation

The Mediation Center welcomes community members regardless of race, color, religion, national origin, family status, immigration status, disability, sexual orientation, or gender.

Buncombe County Location

40 N. French Broad Ave., Suite B
Asheville, NC 28801


fax: 828-232-5140

Henderson County Location

101 South Grove St.
Hendersonville, NC 28792


fax: 828-697-8528

Transylvania County Location

137 North Broad St., Suite 1
Brevard, NC 28712


fax: 828-232-5140


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