To apply or express interest in an internship, please e-mail your resume, cover letter, and details about your program’s internship requirements to

The Mediation Center welcomes graduate and undergraduate unpaid interns.  Internships are competitive and selective. We encourage you to contact us as early as possible.

We generally require that internships are for class credit at an accredited college or university.   All interns must participate a face-to-face interview, criminal background check, and reference check.  Prior criminal histories are considered individually.

Internships vary from 6 hours to 32 hours per week and last a minimum of one semester.  With limited partial exceptions, all internship hours must be face-to-face (vs. work from home).


Sarah Gentry Internship UNCA

Sarah Gentry was a senior in UNCA’s Peace and Conflict Studies program. Sarah worked with the Community Mediation and Family Visitation Programs.

We work with graduate and undergraduate students in programs related to:

  • Social Work
  • Psychology
  • Conflict Resolution
  • Marketing
  • Public Administration
  • Professional Writing

Interns work in one or more of the following areas:

Community Mediation

  • Conduct intake interviews with community members involved in a wide variety of conflicts. Gain experience with listening skills, analyzing conflict, evaluating safety concerns, deescalation, interviewing skills, and client services.
  • Schedule volunteer mediators, and coordinate record-keeping
  • Call clients to follow up on their experience in mediation and gather data for program evaluation
  • Internship must be for class credit and required by your program
  • Internship must be at least 10 hours a week for one semester or at least 6 hours a week for two consecutive semesters

Family Visitation Program

  • Supervise visits between non-custodial parents and their children (training provided)
  • Learn neutral observation skills, parent coaching techniques, and documentation skills
  • Work with clients in a trauma-focused framework that is positive, encouraging, and child-centered
  • Internships for class credit are preferred; we will consider internships for current college/university students who are not earning class credit
  • Minimum of 6 hours per week for one semester
  • Saturday hours may be available

Youth Mediation – Transylvania County only

  • Manage data and tracking for youth mediation clients
  • Co-mediate conflicts between youth
  • Learn about the interface between schools, courts, and community agencies
  • Internships must be for class credit
  • Internships must be for at least 6 hours per week for a minimum of 2 semesters

Nonprofit Management

  • Project-based work on a variety of non-profit management topics
  • Open only to graduate students and undergraduate seniors
  • Masters in Public Affairs for Masters in Social Work students with a macro focus are preferred
  • Flexible scheduling, potential to work up to 25% of hours at home.


Internship Opportunities You may benefit from your internship in the following ways:

  • Have the opportunity to do meaningful hands-on work in one or more programs
  • Know that your work means that more people who are experiencing difficult and stressful times can have the services they need. Interns expand our capacity to serve clients.
  • Build your skills and your resume with a 32-hour Community Mediation Training at no cost (for internships that are at least 120 hours)
  • Gain a variety of skills – from interviewing, to refining your listening skills, to tracking data and outcomes.
  • Have the opportunity to observe a variety of conflict resolution processes, programs, and professionals inside and outside of your primary role.
  • Gain experience in nonprofit management and administration
  • Benefit from high-quality, direct feedback through regular supervision and process meetings with a dedicated, qualified, and experienced internship supervisor

Learn more about the experiences of Mediation Center interns by reading these interviews:

Interview with Sarah Gentry

Interview with Catie Eichberg



Buncombe County Location

40 N. French Broad Ave., Suite B
Asheville, NC 28801


fax: 828-232-5140

Henderson County Location

101 South Grove St.
Hendersonville, NC 28792


fax: 828-697-8528

Transylvania County Location

137 North Broad St., Suite 1
Brevard, NC 28712


fax: 828-232-5140


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