Read about how mediation works.
In community mediation, we resolve disputes between individuals as well as in larger organizations, such as businesses, churches or neighborhood groups. Community mediation is a way to work out problems with the help of neutral volunteer mediators.
There is no fee for most community mediation services involving individuals.
What type of conflicts can be resolved with mediation?
- Neighbor Disputes: Barking dogs, property lines, noise, threats, trespassing, and easements.
- Landlord/Tenant Conflicts: Security deposits, damaged property, rent owed or repairs needed.
- Customer and Business Issues: Quality of workmanship, payment plans, negotiations, payment for work, division of goods, and rentals.
- Friends and Associates: Money owed, communication issues, threats, harassing phone calls, use of a vehicle, roommate issues, relationships, or assaults.
- Small Claims: Disputes over money, goods, or services.
- Personal Property: Car accidents, stolen goods, damage to a home or other property.
How can I find out more information about mediation?
I’ve been ordered to participate in mediation by the courts. Do I really have to?
Yes and no. You can read more about court referrals below, but here’s the short version:
NC law requires the district attorney to refer certain types of cases to mediation. Under the law, referral to mediation, not participation in mediation, is mandatory. Mediation is most likely to be effective in resolving disputes when parties participate voluntarily. The mediation process is voluntary, and the Mediation Center will not compel parties to participate against their will.
The Mediation Center recognizes that there may be consequences for parties who do not participate, including that the district attorney may decline to prosecute their case. Parties are encouraged to seek such information from their lawyer or from court personnel during their court appearance.
More detailed information can be found here: North Carolina Mandatory Mediation Statute and The Mediation Center
How do I schedule a mediation?
- Please call the Intake Specialist at (828) 251-6089 ext. 214 or email email@example.com