Custom Training & Workshops for Your Group

We can come to you!

Thank you for considering a conflict resolution skills workshop with The Mediation Center.

Over the years, we have trained thousands of community members in conflict resolution skills. These skills apply to the workplace, organizational structures, and collaborative work. In addition to their professional lives, some may find that these skills provide benefits for their personal lives.

We have a variety of training options. Below ar several of our most-requested workshops.

If you don’t see what you’re looking for, please get in touch. We are happy to customize a workshop for your group. Get in touch below for more information! We look forward to working with you to provide a custom training that will meet the unique needs of your groups.


Conflict Response Basics

Before the day of the workshop, we’ll learn more about your team your values and the types of conflict you encounter. We will custom this workshop to help your team explore these types of common conflicts. We will teach skills to approach those conflicts in a way that aligns with your organization’s values.

Conflict resolutions skills training for your team can relieve pressure on supervisors, make clients happier, and increase your organization’s ability to move through tough spots without compromising your values. 

This program is a great fit for organizations of all sizes and types. The program can be adjusted to meet the specific needs of your group; however, the skills developed are widely-applicable. 

We also routinely offer this workshop for individual/group attendees. Check here for scheduled upcoming Conflict Response Basics training sessions. Or get in touch to schedule a training for your organization or group.

Be the Calm in the Storm: Managing Conflict with compassion and confidence

Social workers, therapists, and other human services professionals encounter conflict on a daily basis. This can create discomfort both personally and professionally. Effective conflict resolution is grounded in empowerment, self-determination, non-judgment, and social justice. 

When conflict is managed effectively, human service providers create opportunities for hope, healing, and stronger relationships. This training helps human services professionals develop skills for managing conflict. 

This program may be right for any human services professional who encounters conflict and would like to develop stronger tools for handling these conflicts. 

We also routinely offer this workshop for individual/group attendees. Check here for scheduled upcoming Be the Calm in the Storm training sessions. Or get in touch to schedule a training for your organization or group.

Conflict Resolution for Managers and leaders

The workplace is a natural venue for interpersonal conflict. Effective navigation through conflict can create a stronger team.

In this training, supervisors, leaders, and managers will learn skills to positively handle conflict between peers, staff, volunteers, and clients. Participants will leave ready to create an environment in which conflict creates opportunities for positive growth. Conflict doesn’t have to interfere with your organization’s goals. In fact, lessons learned through conflict resolution should help your organization grow. 

This program is a great fit for anyone working in a supervisory role. If you have specific needs for your group, we will work with you to customize the training.

We also routinely offer this workshop for individual/group attendees. Check here for scheduled upcoming Conflict Resolution for Managers and Leaders training sessions. Or get in touch to schedule a training for your organization or group.


Consult Our Team

To help you decide if The Mediation Center’s custom training programs are right for your group, we provide a 30-minute phone consultation at no cost. Please e-mail training@mediatewnc.org to arrange a consultation.


Rates and logistics:

Our rates vary depending on the size of your group and the location of your workshop. Generally, our rates are:

  • $500 to $750 for a half day (up to 3.5 hours, excluding breaks)
  • $950 to $1650 for a full day (up to 7 hours, excluding breaks)

***A discount of 15% is offered to 501(c)3 small community benefit nonprofits in WNC with a budget under $2 million. Please contact training@mediatewnc.org for more information.

Costs include: the appropriate number of trainers/facilitators, all training materials, and travel costs within Buncombe, Henderson, and Transylvania Counties.

Costs do not include: meals or snacks. Please get in touch if you’d like us to arrange catering.

We may be able to host your group at our downtown Asheville office.  Please get in touch if you’d like us to provide space for the training. 

A 30% deposit may be required to hold your date. The total balance for the training is due within 30 days of when the training takes place.